TERMS AND CONDITIONS

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Terms & Conditions

1. Terms & Conditions

1.1) The Terms & Conditions below are a legally binding agreement between you as the Client and Nannio Corp. as the Service.

1.2) ‘Client’ refers to the person/family using Nannio Corp. services.

1.3) ‘Candidates’ refers to any person that Nannio Corp. introduces to the Client.

1.4) The Terms & Conditions are the terms under which Nannio Corp. offers the Client access to its services. By registering with Nannio Corp., the Client agrees to abide by these Terms & Conditions.

1.5) Posting false, incomplete, inaccurate, or illegal information is strictly prohibited and may be punishable by law.

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2. Client Obligations

2.1) Any correspondence, communication either verbally, written, or via email is confidential, and the Client agrees not to disclose it to third parties.

2.2) All babysitting bookings must be made directly between you (the Client) and Nannio Corp. (the Service).

2.3) The Client agrees to be interviewed by the Service, either in person or by phone.

2.4) The Client acknowledges that a Candidate may not be hired outside of the service, and the Client relationship will be terminated if the Candidate is hired privately.

2.5) The Client agrees there is a 3-hour minimum for bookings, thereafter, Clients are charged in 15-minute increments, payable to Nannio Corp.

2.6) The Client agrees to hold their Credit/Debit Card on file for automatic weekly billing.

2.7) The Client agrees to provide a parking space and pay parking fees, if applicable.

2.8) The Client acknowledges and agrees that the hourly rate is $30 per hour, with a minimum of 4 hours.

2.9) The Client understands that the hourly rate for On-Demand services is $50 per hour for all requests made within 24 hours of the booking start time.

2.10) The Client agrees that transportation increases the hourly rate by $2 for the entire duration of the booking time.

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3. Service Responsibilities

3.1) Nannio Corp. is a referral service and will make reasonable efforts to search, find, and refer potential candidates for hire.

3.2) The Service refers independent contractors, who are not employees of the Client.

3.3) The Client acknowledges and agrees that the sole obligation of the Service is to use reasonable efforts in locating sitters that meet the job requirements and qualifications as specified by the Client.

3.4) The Service will screen Sitter Candidates for criminal history, driving records, Social Insurance Identity, current CPR and First-Aid Certification, and other items relevant for the Client to hire.

3.5) The Service providers will personally interview any prospective Candidate before they meet with the family.

3.6) The Service will disclose to the family all relevant information for each prospective Candidate.

3.7) A detailed file will be provided for each referral that documents the screening process and the results.

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4. Sitter Responsibilities

4.1) Uphold the highest level of safety and well-being for the children.

4.2) Provide a nurturing and engaging environment.

4.3) Supervise the children’s activities at all times.

4.4) Plan and prepare meals and/or bottles to feed the children.

4.5) Dress the children and/or change diapers.

4.6) Place the children down for naps and/or bedtime.

4.7) Sitters are to perform housework related to childcare as long as the aforementioned activities occurred during working hours. This includes but is not limited to play areas, toys, dishes, and items used during care.

4.8) Extra duties such as family dishes, laundry, household cleaning, etc. are not sitter requirements.

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5. Terms of Payment

5.1) The Client acknowledges and agrees that Nannio Corp. facilitates the compensation between the Client and Sitter, and the Client is responsible for paying Nannio Corp. directly.

5.2) The Client agrees to hold their credit/debit card information on file for the duration of the booking. Cards will not be charged until after the service has been completed.

5.3) In the event the Client fails to pay Nannio Corp. all amounts due, Nannio Corp. reserves the right to refer such matters to a collection agency.

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6. Confidentiality

6.1) All data provided to and/or gathered by Nannio Corp. in the investigation of the Client is confidential and will be held in strict confidence by Nannio Corp. and its employees.

6.2) The Client agrees to keep all information provided by Nannio Corp. confidential and will continue to keep that confidentiality at all times.

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7. Cancellation Policy

7.1) We strictly enforce a 24-hour cancellation and modification policy for all standard babysitting reservations. For part-time/full-time and temporary positions, we charge 50% of the reservation.

7.2) If the reservation is cancelled or modified with less than the required 24-hour notice, the Client will be billed a flat rate of $75 to compensate the Sitter for lost hours.

7.3) If the reservation is cancelled with less than 12 hours’ notice, the Client will be billed for the entire booking.

7.4) Cancellations and modifications may only be made by speaking with Nannio Corp. directly or with a time-stamped voicemail.

7.5) Cancellations or modifications by text, email, or direct communication with the babysitter will not be honored.

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8. Release of Liability

I agree, in taking advantage of “Nannio Corp.” as a babysitting referral service, to release and hold harmless “Nannio Corp.” from any and all claims, demands, suits, costs, and charges in connection with or arising out of the childcare service, including but not limited to: bodily harm, injury to child(ren), property damage, except only for loss, harms, or injury occasioned by gross negligence or intentional misconduct by “Nannio Corp.” In the case of a medical emergency, I understand that the service will act on my behalf if attempts have been made to contact me and I wasn’t available.

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By agreeing to these Terms & Conditions, you acknowledge that you have read, understood, and accept all the policies and responsibilities outlined above.

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