Privacy Policy
Effective Date: January 4th, 2025.
At Nannio Corp., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services. By using our services, you consent to the practices outlined in this policy.
1. Information We Collect
We collect personal information from the Client when they register for our services, book babysitting appointments, or communicate with us in any way. The types of information we may collect include:
- Personal Information: Name, email address, phone number, home address, payment information, and emergency contact details.
- Booking Information: Information about the services you request, including dates, times, and locations.
- Payment Information: Credit/debit card details or other payment methods provided for billing purposes.
- Children’s Information: Information about the children requiring care, such as age, medical conditions, special needs, allergies, and other relevant details.
We collect this information to process bookings, provide the best possible service, and ensure the safety and well-being of your children.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
- To Process Transactions: To facilitate booking, confirm reservations, and charge for services.
- To Provide and Improve Services: To deliver the childcare services requested and to customize your experience.
- To Communicate with You: To send important information about your bookings, policy updates, service changes, and promotions, if you opt to receive them.
- To Verify and Screen Candidates: To ensure that our sitters meet our screening requirements, including conducting background checks, interviews, and verification of credentials.
- To Respond to Inquiries: To answer any questions, concerns, or feedback you provide to us.
3. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption and secure storage of sensitive payment data.
- Restricted access to personal information for authorized employees and third-party service providers.
- Regular reviews of our data security procedures to enhance protection.
4. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
- With Service Providers: We may share your personal information with independent contractors or other service providers who assist us in delivering the childcare services you request (e.g., sitters).
- For Legal Purposes: If required by law, we may disclose your information to comply with legal obligations or protect our rights, property, or safety, or the rights, property, or safety of others.
- With Your Consent: We may share your information with others if we have your express consent to do so.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After the retention period, we will securely delete or anonymize your data.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us directly.
To exercise any of these rights, please contact us using the contact information below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience and analyze how our website is used. Cookies are small text files that are placed on your device when you visit a website. You can adjust your browser settings to refuse cookies, but this may affect some features of our website.
8. Third-Party Websites
Our website may contain links to third-party websites, including those of our service providers or business partners. These third-party websites have their own privacy policies, and we are not responsible for their practices. We encourage you to read the privacy policies of those sites before providing any personal information.
9. Children’s Privacy
Nannio Corp. does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take immediate steps to delete it. If you believe we may have collected personal information from a child under 13, please contact us.
10. Changes to This Privacy Policy
Nannio Corp. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. By continuing to use our services, you consent to the updated terms.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
Nannio Corp.
Email: INFO@NANNIO.CA
By using our services, you agree to this Privacy Policy and consent to the collection and use of your personal information as outlined here.
About Us
At NANNIO, we provide compassionate, reliable, and personalized care for your children, ensuring their safety and happiness while you’re away. Our experienced team is dedicated to creating a nurturing environment tailored to your family’s unique needs.